Raise3D N2 Plus Troubleshooting

These are a collection of the most common issues for the Raise3D N2 Plus. Additional information can be found on the Raise3D N2 Support Page

• Take these steps for a filament jam:
  1. Power Off. and wait until the machine cools.
  2. Uninstall the thumb screw from the side of extruder you want to clean.
  3. Insert the nozzle cleaning rod (found in accessary box) into the feeding entrance to detect area of blockage.
  4. Jams at certain levels have their own individual steps to follow. For a detailed guide of how to solve this issue see Raise3D N2 Plus Filament Jam Troubleshooting.
  5. You will need to remove screws at a certain level using the hex wrench and check if there is any filament left in that area. Once this is complete screw back together the extruder. If not, keep going.
  6. Now you will move to the heating block, which you will heat up and remove.
  7. Carefully insert the Nozzle Cleaning Kit all the way through the throat tube to push the remnant filament out.
  8. Re-install the Hot End and tighten the Nozzle. Check whether there is a tiny gap between Nozzle and Heating Block. Install Hot End assembly. Install Everything Back.

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• Print warping can have many causes
• Here is the suggested priority of steps from top to bottom:
  1. First try a try higher bed temperature.
  2. Try printing with the hood on and preheat the chamber and bed 30 minutes prior to starting the print.
  3. Try recalibrating the print bed.
  4. Try lubricating the print bed with Elmer’s glue stick.

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• About every 3 months, the shaft should be re-lubricated.
• Here are the steps to lubricate the shaft to solve this issue.
  1. Power on the printer. Go to “Utilities” page and press “Motor Disable” button.
  2. Apply new lubricant to all shafts and screws that have been cleaned before. Do not apply the lubricant directly to the Z-axis bushing.
  3. Go to “Utilities” page. Select “10mm” as the Move Steps. Drop the build plate to bottom first then home it. Move the build plate up and down several time in order to evenly distribute the lubricant and home the build plate.

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