Woodshop LC Training
Training for new Woodshop Lab Coordinators
Introduction to the Woodshop LC Role
This Wiki is intended to be a source of information specific to the Woodshop, that is not included in the General LC Training Modules.
LC Responsibilities
The Lab Coordinator of the Innovation Center should take steps to ensure that all of the staff, volunteers, machines and jobs are properly managed in order to help fulfill the goals of Terrapin Works. Among the laboratories Terrapin Works manages, the Woodshop is the only woodworking resource available to the Campus Community.
Some key responsibilities include:
- Ensuring that job requests pertaining to machines residing in the Woodshop are being completed consistently and on-time
- Enabling basic and advanced training on machines and workflows in the lab space for staffers, volunteers.
- Redirecting clients to appropriate lab spaces where appropriate
- Managing staff members to ensure that no knowledge is lost on any machines or processes
- Improving the workflows and processes in place for machines, staff, and customers
- Advocate for staff learning about other spaces at Terrapin Works
This list is not exclusive. A crucial part of the role is seeking out and addressing needs of the lab space, which may expand your responsibilities.
There are many tools and techniques detailed through this wiki that will help with these responsibilities, and should serve as a bit of a reference during any unique circumstances.
Support Network
Technical Supervisors are beneficial to the successful operation of the Woodshop. The LC is responsible for using the TSs to accomplish certain tasks, and it is NOT EXPECTED for the LC to do all of the ‘high-level’ work. An LC must learn to lean on their support network, and the TCs are a key part of the support network.
TSs can be used to:
- Conduct New-Staff onboarding
- Expand the LC’s knowledge and perspective of lab operation
- Answer/handle helpdesk questions
- Ensure that complex/bulk job requests are handled properly
- Manage lab improvement projects where applicable
*
Technicians are critical to the basic operations and request fulfillment. They are indirectly critical to the LC support network. Most of the time, the LMs should be serving as part of the TSs support network, so it is encouraged to go utilize Technicians through the TSs. This ensures that the TSs are developing healthy work relationships with the Technicians, and that the LC is not the single person that is being contacted for every little issue.
Utilizing the help of an Technician through a TS can be accomplished by handing off a problem, project or making a request of a Technician, and encouraging them to involve a Technician in their process.
Full Time Engineers & Points of Contact
Terrapin Works Operations Manager
The Terrapin Works Operations Manager is usually the first person to go to for issues in the MIC, and will be able to point you to any other people who may be better suited.
Ted Baker - Woodshop Manager
Questions related to more advanced woodworking can be passed off to Ted. He is the FTE in charge of the Woodshop and the IDEA Factory.
Lauren Rathmann - Design Team Manager
Any requests beyond the scope of “throw it in PaperCut” that may be more design or prototyping related should be passed off to the Design Team. She is also the FTE responsible for the MIC until the Operations Manager position is filled.
David Kriesberg - Instructional Fabrication Lab Manager
Anything related to machine tools, or more complicated subtractive manufacturing needs (3D subtractive, manual machining). He also manages the machines over in the Terps Racing shop.
Andrew (Andy) Gregory - Terrapin Works Safety Officer
Andy will play a role in the Safety Training part of Onboarding. The LC will most likely communicate with him over Slack.
Richard (Rick) L. Blanton - Director of Technical Operations
The Innovation Center LC does not typically need to contact Rick, but External client relations (and issues) can be elevated to his level. Rick has expertise in Lasers and Electrical Engineering.
Administration and Maintenance
The LC is responsible for ensuring that these task are completed. If you discover a new need during your term, please add it to this list.
Weekly
- Keep an eye on dust collectors and stock levels
- Submit weekly Woodshop Procurify order if necessary
- Ensure that projects are continuing smoothly
- Review helpdesk tickets, follow up with stalled tickets
Monthly
- Make sure that we have enough of the right kind of stock for any planned projects
- Change the ceiling dust collector filters
- Clear out any abandoned projects and repropose them as scrap.
Per Semester
- Updating the @woodshop-staff, @woodshop-TS, & @wooshop-trainees user groups on Slack
- Semester Kick Off & Wrap Up Events
- Updating the slides to reflect the current management and plans for the semester
A significant number of tasks must be completed twice per semester for onboarding. This will be described in the onboarding section.
Meetings
- Weekly meeting with an FTE to go over any high level Woodshop topics and projects
- Weekly LC meeting to go over any high level department topic
- Meetings with TSs as needed to discuss project progress
Onboarding
The Woodshop is responsible for onboarding any new hires that choose the Woodshop as their home base. This training should take place during the first month of each semester.
Orientation
Orientation is where the trainees will be introduced to the space and those who regularly staff the space. Update this Slide Presentation each semester to reflect who is in the lab, and what the goals are for the semester.
Orientation is also when the woodshop safety tour will take place.
Scheduling
Scheduling should be done in Paycor by the trainee’s first week. Woodshop trainees work at least 10 hours per week and their schedules should be denoted as trainee in Paycor until they finish their training project.
Logistics
There are a number of tasks that the LC needs to complete outside of Orientation and Scheduling for Training to run smoothly.
- Ensure that all Woodshop Trainees have been added to the training Slack channel, Dozuki team, and Terrapin Works Google Drive
- DO NOT REQUEST ACCESS TO THE GOOGLE DRIVE; ADD THEM THROUGH MANAGE MEMBERS
- Ensure that Trainees have scheduled PDMs with the appropriate FTE at the end of training
Procurify
You are responsible for procuring materials for the lab using Procurify.