Support Questions
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Slack Tutorials
Learn how to use Slack through a series of short videos. We suggest using Slack on your desktop first, as this will most quickly get you up to speed.
- Installing Slack Desktop for PC
- Signing in to Slack Desktop for PC (also applies to Mac)
- Channels in Slack
- Sending Messages in Slack
- Starting Threads (or replying to messages) in Slack
- Mentioning people in Slack
- Sharing Files in Slack
Slack Training
There are a variety of options for Slack training. We recommend using LinkedIn Learning as your go-to source for Slack training. Occasionally, we will also host Slack training events either in person or via videoconference.
LinkedIn Learning Training
Below you will find links to LinkedIn Learning courses that we recommend for Slack.
Instructor-led Training
Below you will find links to recorded instructor-led trainings on Slack that we have previously hosted.
- A Crash Course in Slack, Tuesday March 24th, 2020 (skip to 10min in) | Link to Slides
- A Crash Course in Slack, Thursday March 26th, 2020 (skip to 7min in) | Link to Slides
When we have new instructor-led training available, we will post sessions available for registration below.
- No current sessions planned.
Slack Help
Slack’s Official Help Center
Slack maintains a robust help center with well-written tutorials at https://slack.com/help. Below you will find links to several sections in the help center we find useful.
- Learn how to send and read messages in Slack
- Learn about channels in Slack
- Learn how to share a file in Slack
- Learn how to search for conversations in Slack
- Learn how to pause notifications in Slack with Do Not Disturb
1 on 1 Slack Help
You can request 1 on 1 Slack Help from within Slack.
- Open the #slack-questions channel.
- Click the lightning bolt icon in the lower left-hand corner of the compose box.
- Click Get 1 on 1 Slack help in the corresponding menu that appears.
- A form will show up for you to fill out & someone will be in touch!